Customer Service Representative
Increase Workforce Solutions – Dallas, TX
$11 an hour
-MUST BE BILINGUAL
-Because this is an inbound customer service position, the applicant must be able to take call after call and have a professional demeanor.
-The desired candidate will be able to adapt to change.
-Must be computer literate and know how to use Word and Outlook.
-Provide the ideal customer experience on every call.
-Able to work with upset or irate customers while maintaining professional.
-Able to work with multiple programs at once.
-Adhere to call center metrics to meet company quality assurance goals.
-Must be able to work your scheduled shift.
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