Customer Service Representative Resume Templates Free To Download

How To Make A Customer Service Resume

The different parts of a resume will paint a complete picture of your career profile and experience.

For a customer service position it will be important to convey dependability, being able to learn quickly, and communicate effectively with customers.

Resume Skills

Here are a variety of skills needed for customer service jobs, taken directly from job listings:

 

  • Knowledge of medical terminology, coding, standard hospital operations and financial services preferred but not required.
  • Possesses knowledge, skill and ability to operate a PC, applications/software, telephone, fax scanner and copier.
  • Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines.
  • Possesses and demonstrates professional telephone demeanor and appearance.
  • Interacts successfully with all levels of staff and management; responds positively to direction and supervision.
  • Demonstrates the ability to work in a fast-paced environment; can multi-task.
  • Displays the ability to keyboard 30 wpm; is proficient in Word, Excel and Outlook.
  • At least 2 years of experience in Customer Service
  • A proven ability to work as part of a team to deliver results
  • Organization Skills – Ability to manage multiple priorities and know when to escalate issues
  • Effective Communicator
  • Basic level of understanding with Microsoft Office Products (Word, Excel). Experience with Sage and CRM is a plus!

 

 

Call Center Customer Service Representative Resume

call center customer service representative resume template Click For Download Page

This resume template features multiple call center job listing examples, along with some basic customer service & sales sample job descriptions.

File name: call-center-customer-service-representative-resume-template.docx

File size: 7.4 KB

Total downloads: 0